Shipping Policy

We aim to despatch all our in stock items within 3-5 days. For shipping information on pre ordered items please check product description under specific item.

Please note we ship from UK on a DAP (deliver at port) basis. If you order items with the delivery outside EU, buyer shall be aware of any customs duty as a result. It is buyers responsibility to clear and pay for customs duty.

If you have any questions regarding shipping, please contact us at incodeofficial@outlook.com.

Return Policy

In the unusual circumstance that you are unhappy with your purchase, please email us within 14 days, explaining your reason for return and whether you would like a refund or exchange. No exchanges for worn products. Buyer pays for return shipping costs.

Privacy Policy

Currently we collect the following information provided when subscribed to our Newsletter:

  • Your Name

  • Your email address.

Why we need your information and how we use it

We collect information to:

  • Respond to your requests, including refunds and complaints

  • Send you marketing messages, if you choose to receive them

Who we share your data with

We share information with third parties who help us provide our orders and store services to you.

Delivery companies: We share your details with delivery companies so you can receive your order.

Mailing Lists: We collect personal information when you subscribe to our newsletter. Our email provider (Mailchimp) collects information about opening and clicks to improve the emails we send to you. You can unsubscribe from our newsletter at any time.

Analytics: We share information about your orders with our Analytics tool in order to offer you with a better experience in the future.

Third-party Links

Our website includes links to third-party websites. By click on these links, you may allow these third parties to collect data so we encourage you to read the Privacy Policy of each website you visit.

Website Cookies

Our website uses cookies to collect and store some information to improve your reading and shopping experiences. Cookies include informations about the pages you view, the products you look into and what is in your cart.

Data Retention

We retain your personal information only for as long as necessary to provide you with the services described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations, to resolve disputes, and to enforce our agreements. As a result we generally retain this information for 7 years.

Your Rights

If you are a EU resident, your rights regarding the personal information we hold about you us are listed below.

You may access them.

You may change, restrict or delete them.

You have the right to stop us from using your information for marketing purposes after providing your express consent.

If  you wish to raise a concern about how we use your personal information, you have the right to do so with your local data protection authority.

Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. For any question or amendment, please contact incodeofficial@outlook.com.